Hesse Base Information

Base Opening Hours

Monday to Saturday: 08:30 to 12:30, 14:00 to 18:00

Your Return

Your boat should be returned and unoccupied by 9am on your last cruising day (or by midday if you have booked a Late Check-out).

Late Arrivals

If you are going to be arriving at the base late, you will need to inform the base directly or the general sales office where you booked. When you arrive at the base there will be a note on the reception door informing you where your boat is.

The boat will be left open with the lights on for you to stay on board that night. The base staff will do the full briefing the following morning.

When To Arrive:

Your boat will be ready to depart for 16:00 - 18:00. We recommend that you arrive 60 minutes earlier for check-in and instructions.

If you have booked an Early Check-in Service, please arrive at the base ready to depart between 11am and 12pm or from 2pm.

Upon Arrival:

Our base staff look forward to welcoming you to their cruising region and aim to make your arrival and holiday as smooth and enjoyable as possible.

When you arrive or base staff will:

• Take a fuel deposit to cover the fuel you use during your holiday. Any extra fuel used will be charged on your return or we will refund the difference for fuel you have not used.
• Take a refundable collision damage deposit – if you have not purchased collision damage waiver. This will be refunded if you return your boat and its inventory undamaged at the end of your holiday
• Familiarise you with your waterways guide, maps and other helpful documentation provided to help you plan where you want to go and where you’d like to stop.
• Brief you about your boat, the equipment on board, and the cruising area (places to visit, etc).
• Give you a boat handling demonstration on the water with one of our technicians.